Skirt Q + A

How is your sizing compared to other sporting brands?

Typically speaking, we’re a little more ‘realistsic’ in our sizing than other generic Sporting Brands. That is, we don’t make ridiculously small sizes (we’re a bit more generous than most) and we size from XXS to XXL. We’re about ‘Real Women’… cool eh?!

 

I’ve been checking out your size chart, but I’m not sure if I’m a medium or a large. What should I do?

Don’t get too caught up in the measurements as every woman’s hip to waist ratio is different! We recommend using your usual AU Dress or Pant size to choose your Skirt Sports Garments.
Here’s a quick guide:

  • Size 8 or 9AU in a ladies bottom would fit XS in Skirt Sports Bottoms.
  • Size 10 or 11AU fits a Small
  • Size 12-14 fits Medium
  • Size 16 fits Large
  • Size 18-20 fits XL
  • Size 20-22 fits XXL

 

What if I buy something that doesn’t fit?

Yep, just incase you get the size wrong, you can return it hassle free!

Please call or email our Customer Service Team – 1800 047 494 or info@skirtsports.com.au and speak with us about the most convenient way to send back your garment and have a new garment sent out. We will send products back out to you for FREE, however, you will be responsible for organising the return postage back to us! See our Returns Page for further details.

 

How quickly do you post and what postal service do you use?

We are ridiculously quick! If you place your Online order prior to 2pm, it will dispatch that day! We send via Australia Post and the product is shipped from Queensland, so depending on your location in Australia, it could take between 1 and 7 working days. If you would like your parcel to be super quick, we recommend paying $10 for the Express Post Service.

Please note that the Free Regular Post Service may not be trackable and due to Australia Posts growing number of parcel deliveries, we recommend that you choose a trackable option in order to be able to track your order. Express Post is a trackable service.

 

Do you ship to New Zealand?

We sure do Bro! Our shipping is FREE to New Zealand (we love our Kiwi neighbours) on all orders over $100AU and best of all our prices are GST Free for international Orders too! That’s essentially 10% off – sweet as! There is a flat rate $15 Postage Fee on all orders under $100AU

 

Do you ship Internationally?

Yes, we do ship internationally. Shipping internationally is a flat rate of $45AU

 

Are the fabrics quick drying?

For Sure! Our Founder & CEO, Nicole De Boom was a professional triathlete, so understands the need for highly functional gear. So our garments are not only fashionable and cute, they are also high performing and made from the latest and most innovative moisture wicking fabrics. You’ll be impressed!

 

How do I go about purchasing a gift card for a friend?

What a lucky friend! Our Gift Voucher Section is arriving soon! So check back shortly!

 

Lucky me, I have two gift certificates! I’d like to use them both on a single purchase but your check-out only allows one, how can I use them both?

You are so lucky!  Not only do you have more than one gift certificate BUT you can also use them both on a single purchase.  All you have to do is either call Customer Service on 1800 047 494 or email info@skirtsports.com.au and let them know what the multiple codes are so they can be merged into one!  Easy as pie and a fabulous shopping experience for you!  This applies to any number of gift certs.

 

How do I return something?

If you aren’t thrilled with your purchase (which we can’t even imagine!), you can return it within 30 days to receive a refund of the product. The Product must be as new with tags still attached. After 30 days we can offer you an online store credit.

More often than not, if you call our Customer Service Team (1800 047 494), they’ll be able to talk over the phone with you to determine what is not right about your current order… the style?, the fit?, the colour?…. And be able to suggest a suitable product in which to exchange it for. We know our products inside out & are very good at ensuring you get the perfect product with the perfect fit!

 

EEK! I need my Skirt for a race this coming weekend! Can you help me?

Don’t fret. Skirt Sports is here for you and your racing needs!  Place your order by 2pm and we can Express Post it to you! And don’t hesitate to call us if you need some extra personal service on 1800 047 494.